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Enel São Paulo 图标

Enel São Paulo 数据 API：电费单、抄表与停电工单

ENEL BRASIL SA · 效率工具

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Enel São Paulo 是 ENEL BRASIL SA 圣保罗配电特许区的客户服务应用，面向巴西最大都市圈市场的电力用户。合同持有人凭 CPF 与户号登录后，可查看并用 PIX 缴纳电费单、通过自助抄表（autoleitura）让计费基于真实用量、借助引导式问卷上报停电（falta de energia）并获得带恢复供电预计时间的工单号，还能跟踪未结应急工单、匿名举报窃电。

作为数据源，应用呈现了每个用电户号的账单与服务记录：以 OPBEL、EXBEL 为键的账单行携带 BILLING_PERIOD 与 VALOR_CM，每张账单对应 PIX 支付串 pixCopiaCola，抄表读数含 leituraKwh，停电工单返回 E_PROTOCOLO 与恢复供电预计时间 E_PREVISAO，未结应急工单以 NumEmergencia 与 Estado 列出，另有随账单给出的 ANEEL 连续性指标 DIC、FIC、DMIC。市政停电值班台、家庭理财应用与监管仪表盘基于这条数据流对账缴费、绘制工单地图并跟踪供电质量。

Enel São Paulo 是 ENEL BRASIL SA 为其圣保罗配电特许区推出的客户服务应用：用户用 PIX 缴纳电费单、自助抄表上报读数，并报修停电故障、获取带工单号的受理回执。它服务巴西最大的都市圈电网之一，围绕每个用电户号沉淀了电费单与 PIX 支付串、抄表读数、停电问卷与应急工单，以及 ANEEL DIC/FIC/DMIC 供电质量指标等数据。集成方用它驱动停电值班看板、对账家庭电费缴纳，并绘制供电连续性合规图表。

应用截图

  • Enel São Paulo 应用截图 1
  • Enel São Paulo 应用截图 2
  • Enel São Paulo 应用截图 3
  • Enel São Paulo 应用截图 4
  • Enel São Paulo 应用截图 5

API 端点一览

请求/响应示例为依据应用界面重构的示意示例，并非实时抓包。

  • Create customer session

    POST /v1/customer/session opendata

    Exchanges the holder's CPF and installation number for a ZINT-channel session and the SAP contract keys used on every subsequent call.

    认证方式： None on this call. CPF of the contract holder plus número da instalação mint a session token (I_SSO_GUID) used as Authorization: Bearer on later ZINT-channel calls. Biometric unlock reuses the stored session.

    • cpf
    • instalacao
    • I_CANAL
    • I_AUTENTICACAO
    • E_RESULT
    • E_MSG
    • I_SSO_GUID
    • I_ANLAGE
    • I_PARTNER
    • I_VERTRAG
    • I_VKONT
    • sessionToken
    • biometricEnabled
    POST /v1/customer/session HTTP/1.1
Content-Type: application/json

{
  "cpf": "12345678901",
  "instalacao": "47303913",
  "I_CANAL": "ZINT",
  "I_AUTENTICACAO": "LG"
}
    {
  "E_RESULT": "0",
  "E_MSG": "",
  "I_SSO_GUID": "aea96790-0952-11ee-a7eb-02d7cf5235a0",
  "I_ANLAGE": "0047303913",
  "I_PARTNER": "0011592481",
  "I_VERTRAG": "0003365857",
  "I_VKONT": "100006470226",
  "sessionToken": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session",
  "biometricEnabled": true
}

    应用内出处

    • inferred from CPF + número da instalação login and the biometric / USE_BIOMETRIC permission on MainActivity
    • I_AUTENTICACAO=LG, I_CANAL=ZINT and I_SSO_GUID appear on every authenticated fixture payload

  • Current installation snapshot

    GET /v1/installations/current opendata

    Returns the signed-in supply point, business partner, contract and contract-account keys plus the service address shown on the Instalação screen.

    认证方式： Bearer session token from POST /v1/customer/session. Scoped to the signed-in I_ANLAGE / I_PARTNER / I_VERTRAG / I_VKONT.

    • I_ANLAGE
    • I_PARTNER
    • I_VERTRAG
    • I_VKONT
    • I_ENDERECO.CEP
    • I_ENDERECO.RUA
    • I_ENDERECO.BAIRRO
    • I_ENDERECO.CIDADE
    • I_ENDERECO.ESTADO
    • Suministro
    • E_RESULT
    • E_MSG
    GET /v1/installations/current HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
X-Canal: ZINT
    {
  "E_RESULT": "0",
  "E_MSG": "",
  "I_ANLAGE": "0047303913",
  "I_PARTNER": "0011592481",
  "I_VERTRAG": "0003365857",
  "I_VKONT": "100006470226",
  "I_ENDERECO": {
    "CEP": "01310100",
    "RUA": "AV PAULISTA",
    "BAIRRO": "BELA VISTA",
    "CIDADE": "SAO PAULO",
    "ESTADO": "SP",
    "STREETCODE": ""
  },
  "Suministro": "47303913"
}

    应用内出处

    • inferred from the Instalação home screen and installationNumber.png / knowYourMeter.png assets
    • I_ANLAGE, I_PARTNER, I_VERTRAG, I_VKONT and I_ENDERECO are the identity block on validateblackoutauthenticated and registerblackoutauthenticated fixtures

  • List electricity bills

    GET /v1/bills openfinance

    Pages the contract-account fatura history used by Segunda via / Sua última conta, keyed by SAP print document OPBEL and external bill EXBEL.

    认证方式： Bearer session token from POST /v1/customer/session.

    • I_VKONT
    • OPBEL
    • EXBEL
    • BILLING_PERIOD
    • MES_REFERENCIA
    • VALOR_CM
    • VALOR_ITEM
    • status
    • E_RESULT
    • E_MSG
    GET /v1/bills?I_VKONT=100006470226&limit=12 HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
X-Canal: ZINT
    {
  "E_RESULT": "0",
  "E_MSG": "",
  "I_VKONT": "100006470226",
  "faturas": [
    {
      "OPBEL": "509779709717",
      "EXBEL": "B-2302-484604235",
      "BILLING_PERIOD": "2023/02",
      "MES_REFERENCIA": "DEZ 22",
      "VALOR_CM": 60.07,
      "VALOR_ITEM": 0,
      "status": "ABERTA"
    }
  ]
}

    应用内出处

    • inferred from Segunda via / Sua última conta screens
    • OPBEL, EXBEL, BILLING_PERIOD, MES_REFERENCIA and VALOR_CM are the invoice rows in assets/fixtures/get_indicadores.json

  • PIX copy for a bill

    GET /v1/bills/{opbel}/pix openfinance

    Returns the PIX copia-e-cola payload for a selected fatura so the holder can pay from any Brazilian bank app.

    认证方式： Bearer session token from POST /v1/customer/session.

    • OPBEL
    • EXBEL
    • VALOR_CM
    • pixCopiaCola
    • beneficiario
    • txid
    • E_RESULT
    • E_MSG
    GET /v1/bills/509779709717/pix HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
X-Canal: ZINT
    {
  "E_RESULT": "0",
  "E_MSG": "",
  "OPBEL": "509779709717",
  "EXBEL": "B-2302-484604235",
  "VALOR_CM": 60.07,
  "pixCopiaCola": "00020126580014br.gov.bcb.pix0136enel-sp-qr-payload5204000053039865802BR5925ENEL DISTRIBUICAO SAO PAULO",
  "beneficiario": "Enel Distribuição São Paulo",
  "txid": "B2302484604235"
}

    应用内出处

    • inferred from PIX payment on the fatura screen and PIX plus Brazilian bank brand icons (banco-do-brasil, bradesco, btg-pactual, amex) in enel_global_package

  • Submit meter self-read

    POST /v1/meter/autoleitura opendata

    Accepts the digits on the meter plus an optional photo so the next fatura is billed on a real reading instead of the average.

    认证方式： Bearer session token from POST /v1/customer/session.

    • I_ANLAGE
    • I_CANAL
    • leituraKwh
    • fotoMedidor
    • dataLeitura
    • E_PROTOCOLO
    • E_RESULT
    • E_MSG
    • status
    POST /v1/meter/autoleitura HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
Content-Type: application/json

{
  "I_ANLAGE": "0047303913",
  "I_CANAL": "ZINT",
  "leituraKwh": 18452,
  "fotoMedidor": "data:image/jpeg;base64,/9j/4AAQ...",
  "dataLeitura": "2026-09-22"
}
    {
  "E_RESULT": "0",
  "E_MSG": "Leitura registrada com sucesso",
  "E_PROTOCOLO": "0958950021",
  "I_ANLAGE": "0047303913",
  "leituraKwh": 18452,
  "status": "ACEITA"
}

    应用内出处

    • inferred from Serviços > Autoleitura / Envio de leitura and meter.png, knowYourMeter.png, medidores.jpg, autolettura.svg assets

  • Validate outage questionnaire

    POST /v1/outages/validateblackoutauthenticated opendata

    Loads the branching falta-de-energia questionnaire (breaker check, internal defect, affected rooms) before a ticket is opened, including Salesforce-routing hints in E_SF.

    认证方式： Bearer session token from POST /v1/customer/session. Body carries I_ANLAGE and I_PARTNER of the signed-in supply.

    • I_ANLAGE
    • I_CANAL
    • I_PARTNER
    • I_VERTRAG
    • I_VKONT
    • I_SSO_GUID
    • E_ANLAGE
    • E_SF.DELAY
    • E_SF.CANAL
    • ET_PERGUNTAS.ID_PERGUNTA
    • ET_PERGUNTAS.TEXTO
    • ET_PERGUNTAS.TIPO
    • ET_RESPOSTAS.ID_RESPOSTA
    • ET_RESPOSTAS.IMPEDIMENTO
    • ET_RESPOSTAS.SUBMOTIVO
    • ET_AVISOS
    POST /v1/outages/validateblackoutauthenticated HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
Content-Type: application/json

{
  "I_ANLAGE": "0047303913",
  "I_CANAL": "ZINT",
  "I_PARTNER": "0011592481",
  "I_VERTRAG": "0003365857",
  "I_VKONT": "100006470226",
  "I_SSO_GUID": "aea96790-0952-11ee-a7eb-02d7cf5235a0"
}
    {
  "E_ANLAGE": "0047303913",
  "E_RESULT": "",
  "E_MSG": "",
  "E_SF": {
    "DELAY": "7",
    "DESTINO": "2",
    "TENTATIVAS": "4",
    "CANAL": "BRAV"
  },
  "ET_PERGUNTAS": [
    {
      "COD_CAN_ATD": "ZINT",
      "ID_PERGUNTA": "001",
      "TEXTO": "Os disjuntores do quadro de distribuição do imóvel e a caixa do medidor foram verificadas?",
      "TIPO": "SN",
      "ICONE": "disjuntor-medidor-interno-externo"
    }
  ],
  "ET_RESPOSTAS": [
    {
      "ID_PERGUNTA": "001",
      "ID_RESPOSTA": "002",
      "TEXTO": "Sim",
      "IMPEDIMENTO": "",
      "PROX_PERGUNTA": "002",
      "SUBMOTIVO": "114"
    }
  ],
  "ET_AVISOS": []
}

    应用内出处

    • inferred from Serviços > Informar Falta de Energia
    • assets/fixtures/validateblackoutauthenticated_response.json (ET_PERGUNTAS, ET_RESPOSTAS, E_ANLAGE, E_SF)

  • Register outage ticket

    POST /v1/outages/registerblackoutauthenticated opendata

    Opens a falta-de-energia protocol from the answered questionnaire, or returns E_IMPEDIMENTO when the defect is classified as internal and should not dispatch a crew.

    认证方式： Bearer session token from POST /v1/customer/session.

    • I_ANLAGE
    • I_CANAL
    • I_PARTNER
    • I_VERTRAG
    • I_VKONT
    • I_GERA_PROTOCOLO
    • I_CONTATO.NOME_COMP
    • I_CONTATO.CELULAR
    • IT_RESPOSTAS.ID_PERGUNTA
    • IT_RESPOSTAS.ID_RESPOSTA
    • E_IDACESSO
    • E_IMPEDIMENTO
    • E_PREVISAO
    • E_PROTOCOLO
    • E_NOTA
    • PROCESS_TYPE
    • CODE_GROUP
    • ET_OFERTAS
    POST /v1/outages/registerblackoutauthenticated HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
Content-Type: application/json

{
  "I_ANLAGE": "0047303913",
  "I_CANAL": "ZINT",
  "I_PARTNER": "0011592481",
  "I_VERTRAG": "0003365857",
  "I_VKONT": "100006470226",
  "I_GERA_PROTOCOLO": "X",
  "I_AUTENTICACAO": "LG",
  "I_CONTATO": {
    "NOME_COMP": "MARIA SILVA",
    "TELEFONE": "1134567890",
    "CELULAR": "11987654321",
    "PONTO_REF": "",
    "OBS": "",
    "PRIORIDADE": "",
    "TERCEIRO": ""
  },
  "IT_RESPOSTAS": [
    {
      "COD_CAN_ATD": "ZINT",
      "ID_PERGUNTA": "001",
      "ID_RESPOSTA": "002",
      "TEXTO": "Sim"
    }
  ]
}
    {
  "E_IDACESSO": "000000076888059",
  "E_IMPEDIMENTO": "",
  "E_MSG": "",
  "E_NOTA": "",
  "E_PREVISAO": "2026-09-29T18:30:00-03:00",
  "E_PROTOCOLO": "0958950021",
  "E_RESULT": "0",
  "ET_OFERTAS": [],
  "IT_RESPOSTAS": [
    {
      "ID_PERGUNTA": "001",
      "PROCESS_TYPE": "ZEME",
      "CODE_GROUP": "2E65",
      "SUBMOTIVO": "114"
    }
  ]
}

    应用内出处

    • inferred from Informar Falta de Energia submit + real-time crew tracking copy
    • assets/fixtures/registerblackoutauthenticated_response_not_registered.json (E_PROTOCOLO, E_IMPEDIMENTO, I_CONTATO, IT_RESPOSTAS, PROCESS_TYPE=ZEME)

  • List open emergency cases

    POST /v1/cases/getcaseauthenticated opendata

    Lists open emergency cases for the supply so the app can show ticket status (NumEmergencia, Motivo, Estado) after a blackout is registered.

    认证方式： Bearer session token from POST /v1/customer/session.

    • SOAId
    • NumEmergencia
    • Motivo
    • Sub-Motivo
    • Estado
    • Suministro
    • CodigoError
    • MensajeError
    • E_MSG
    • E_RESULT
    POST /v1/cases/getcaseauthenticated HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
Content-Type: application/json

{
  "I_ANLAGE": "0047303913",
  "I_CANAL": "ZINT",
  "I_PARTNER": "0011592481"
}
    {
  "SOAHeaderResponse": {
    "SOAId": "dfd221d0-0953-11ee-9ddb-06e0338904ee"
  },
  "GetCasosIVRORQMsgResponse": {
    "ListadoEmergencias": {
      "Emergencia": [
        {
          "NumEmergencia": "139531288",
          "Motivo": "MOT001",
          "Sub-Motivo": "114",
          "Estado": "ESTA002",
          "Suministro": "47303913"
        }
      ]
    },
    "ErrorHeader": {
      "Error": [
        {
          "CodigoError": "0",
          "MensajeError": "Servicio ejecutado correctamente"
        }
      ]
    }
  },
  "E_MSG": "",
  "E_RESULT": ""
}

    应用内出处

    • inferred from Acompanhar solicitações / falta-de-energia status
    • assets/fixtures/getcaseauthenticated_response.json (GetCasosIVRORQMsgResponse.ListadoEmergencias.Emergencia)

  • Create emergency case

    POST /v1/cases/createcaseauthenticated opendata

    Creates an emergency ORQ case and returns NumEmergencia, the ticket id shown while crews restore supply.

    认证方式： Bearer session token from POST /v1/customer/session.

    • SOAId
    • NumEmergencia
    • Motivo
    • Sub-Motivo
    • CodigoError
    • MensajeError
    • E_MSG
    • E_RESULT
    POST /v1/cases/createcaseauthenticated HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
Content-Type: application/json

{
  "I_ANLAGE": "0047303913",
  "I_CANAL": "ZINT",
  "I_PARTNER": "0011592481",
  "Motivo": "MOT001",
  "Sub-Motivo": "114"
}
    {
  "SOAHeaderResponse": {
    "SOAId": "aea96790-0952-11ee-a7eb-02d7cf5235a0"
  },
  "CrearEmergenciaORQMsgResponse": {
    "NumEmergencia": "139531288",
    "ErrorHeader": {
      "Error": [
        {
          "CodigoError": "0",
          "MensajeError": "Servicio ejecutado correctamente"
        }
      ]
    }
  },
  "E_MSG": "",
  "E_RESULT": ""
}

    应用内出处

    • inferred from outage-ticket creation after the questionnaire
    • assets/fixtures/createcaseauthenticated_response_success.json (CrearEmergenciaORQMsgResponse.NumEmergencia)

  • ANEEL quality indicators

    POST /v1/quality/get_indicadores opendata

    Returns per-bill ANEEL continuity indicators (DIC duration, FIC frequency, DMIC max interruption) and critical-customer flags used on the quality / compensation screen.

    认证方式： Bearer session token from POST /v1/customer/session.

    • I_COD_SERV
    • I_PARTNER
    • I_VERTRAG
    • I_VKONT
    • OPBEL
    • EXBEL
    • BILLING_PERIOD
    • MES_REFERENCIA
    • CJTO_ANEEL
    • DESCRICAO
    • DIC
    • DIC_MES
    • FIC
    • FIC_MES
    • DMIC
    • DMIC_MES
    • VALOR_CM
    • DICRIV
    • DICRIP
    • PENAL_CALC
    POST /v1/quality/get_indicadores HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
Content-Type: application/json

{
  "I_CANAL": "ZINT",
  "I_COD_SERV": "EI",
  "I_PARTNER": "0011592481",
  "I_VERTRAG": "0003365857",
  "I_VKONT": "100006470226",
  "I_GUID": ""
}
    {
  "E_MSG": "",
  "E_RESULT": "",
  "ET_INDICADORES": [
    {
      "OPBEL": "509779709717",
      "EXBEL": "B-2302-484604235",
      "BILLING_PERIOD": "2023/02",
      "MES_REFERENCIA": "DEZ 22",
      "CJTO_ANEEL": "333",
      "DESCRICAO": "VARGINHA",
      "DIC": 0.47,
      "DIC_MES": 7,
      "FIC": 1,
      "FIC_MES": 4,
      "DMIC": 0.47,
      "DMIC_MES": 5,
      "VALOR_CM": 60.07,
      "VALOR_ITEM": 0
    }
  ],
  "ET_CRITICOS": [
    {
      "BILLING_PERIOD": "2023/02",
      "DICRIV": 0,
      "DICRIP": 13,
      "PENAL_CALC": 0
    }
  ]
}

    应用内出处

    • inferred from Indicadores de qualidade / compensação screens
    • assets/fixtures/get_indicadores.json (ET_INDICADORES DIC/FIC/DMIC, ET_CRITICOS, I_COD_SERV=EI)

  • Report energy theft

    POST /v1/fraud/denunciafraude opendata

    Files a confidential energy-theft report (meter tampering, neighbour irregular connection, or direct tap on the pole) with optional photos and an anonymity flag.

    认证方式： Bearer session token from POST /v1/customer/session. Reporter identity is omitted when I_FLAG_ANONIMO is true.

    • I_TIPO_OCORRENCIA
    • I_OBSERVACOES
    • I_FLAG_ANONIMO
    • I_ENDERECO.CEP
    • I_ENDERECO.RUA
    • I_ENDERECO.BAIRRO
    • I_NOME
    • I_TELEFONE
    • I_CELULAR
    • IT_ANEXOS.NOME_ARQUIVO
    • IT_ANEXOS.ARQUIVO
    • E_PROTOCOLO
    • E_RESULT
    • E_MSG
    POST /v1/fraud/denunciafraude HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
Content-Type: application/json

{
  "I_CANAL": "ZINT",
  "I_TIPO_OCORRENCIA": "03",
  "I_OBSERVACOES": "Ligação direta no poste em frente ao 1200",
  "I_FLAG_ANONIMO": true,
  "I_ENDERECO": {
    "CEP": "01310100",
    "RUA": "AV PAULISTA",
    "BAIRRO": "BELA VISTA",
    "CIDADE": "SAO PAULO",
    "ESTADO": "SP"
  },
  "IT_ANEXOS": [
    {
      "NOME_ARQUIVO": "poste.jpg",
      "ARQUIVO": "data:image/jpeg;base64,/9j/4AAQ..."
    }
  ]
}
    {
  "E_RESULT": "0",
  "E_MSG": "Denúncia registrada",
  "E_PROTOCOLO": "0958950021",
  "I_TIPO_OCORRENCIA": "03",
  "I_FLAG_ANONIMO": true
}

    应用内出处

    • inferred from Denúncia de Fraude wizard (tipo da ocorrência, endereço, anexos, dados do denunciante)
    • assets/fixtures/denuncia_fraude.json endPoint denunciafraude with models I_TIPO_OCORRENCIA, I_OBSERVACOES, I_FLAG_ANONIMO, IT_ANEXOS, I_ENDERECO

  • Lookup address by CEP

    GET /v1/address/cep/{cep} opendata

    Resolves a Brazilian CEP into street, neighbourhood, city and state for the Denúncia de Fraude and outage address forms.

    认证方式： Bearer session token from POST /v1/customer/session. Used by the fraud and outage address pickers.

    • CEP
    • RUA
    • BAIRRO
    • CIDADE
    • ESTADO
    • STREETCODE
    • E_RESULT
    • E_MSG
    GET /v1/address/cep/01310100 HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
X-Canal: ZINT
    {
  "E_RESULT": "0",
  "E_MSG": "",
  "I_ENDERECO": {
    "CEP": "01310100",
    "RUA": "AV PAULISTA",
    "BAIRRO": "BELA VISTA",
    "CIDADE": "SAO PAULO",
    "ESTADO": "SP",
    "STREETCODE": ""
  }
}

    应用内出处

    • inferred from the endereço component on Denúncia de Fraude (config useFindaddresscep, validateCep, model I_ENDERECO)

数据类别

  • installations
  • bills
  • payments
  • meter readings
  • outages
  • quality indicators
  • fraud reports

数据使用场景与案例

  • Outage-desk feed

    A municipal operations bot posts /v1/outages/validateblackoutauthenticated then /v1/cases/getcaseauthenticated and joins NumEmergencia, Estado and E_PREVISAO onto a map of open Enel São Paulo tickets for the signed-in supply.

  • Fatura and PIX reconciliation

    A household-finance app pages /v1/bills for OPBEL, EXBEL, BILLING_PERIOD and VALOR_CM, then pulls /v1/bills/{opbel}/pix so the holder can settle the same print document from any PIX wallet.

  • ANEEL continuity dashboard

    A regulator-facing spreadsheet calls /v1/quality/get_indicadores and charts DIC, FIC and DMIC against DIC_MES / FIC_MES limits, flagging ET_CRITICOS rows where PENAL_CALC is non-zero.

  • Anonymous theft intake

    A neighbourhood-watch form posts /v1/fraud/denunciafraude with I_TIPO_OCORRENCIA, I_ENDERECO and I_FLAG_ANONIMO=true so the reporter never appears on the protocol.

常见问题

Enel São Paulo 如何验证合同持有人身份？

POST /v1/customer/session 接收持有人的 CPF 与安装号（número da instalação），返回 I_SSO_GUID 及 SAP 键 I_ANLAGE、I_PARTNER、I_VERTRAG、I_VKONT。后续调用以 Bearer token 形式在 I_CANAL=ZINT 通道上携带该会话；生物识别解锁复用已存会话。

哪些端点覆盖停电场景？

POST /v1/outages/validateblackoutauthenticated 返回分支问卷 ET_PERGUNTAS；POST /v1/outages/registerblackoutauthenticated 开立 E_PROTOCOLO（内部故障则置 E_IMPEDIMENTO）；POST /v1/cases/createcaseauthenticated 生成 NumEmergencia；POST /v1/cases/getcaseauthenticated 列出未结紧急工单及 Motivo、Sub-Motivo、Estado。

账单与供电质量返回哪些字段？

GET /v1/bills 暴露 OPBEL、EXBEL、BILLING_PERIOD、MES_REFERENCIA、VALOR_CM；POST /v1/quality/get_indicadores 附加每张账单的 ANEEL DIC、FIC、DMIC 指标及补偿用 ET_CRITICOS（DICRIV、DICRIP、PENAL_CALC）。

能否匿名举报窃电？

可以。POST /v1/fraud/denunciafraude 接受 I_FLAG_ANONIMO=true，此时 I_NOME / I_TELEFONE / I_CELULAR 置空，但仍保存 I_TIPO_OCORRENCIA、I_ENDERECO 与可选附件 IT_ANEXOS。

更多效率工具类应用

相关主题

  • Enel São Paulo 数据 API
  • 电费账单 OPBEL
  • PIX 电费缴纳
  • 停电报修 protocolo
  • ANEEL DIC FIC DMIC 指标
  • 电表自助抄表
  • 窃电举报 denunciafraude
  • SAP I_ANLAGE I_VKONT 键

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